The audiomoth was bought in round 6 and I received it in late May. I have downloaded what is described on the website as the latest configuration app from your website three times now, the latest this evening from the link you provided. I have played the chime on a laptop and on an ipad. The sound is clear on both devices and I have followed the directions about moving the audiomoth different distances. At no time has the green light stayed on during playing the chime. This is a screenshot from the latest attempt after downloading the app from your link