Just received new audiomoth. Followed online web instructions for configuration but computer is not recognising device when plugged in. Green led come on (not every time) but configuration program date / time screen does not turn from grey to black and show any changes. When trying to use 'Configuration Audiomoth' button on program just get a 'no entry symbol' and nothing happens. I have downloaded 32 & 64bit programs along with the timesetterX86 but none of them work.
I am using Windows 10 platform, is this my problem? I have contacted a colleague who has had two delivered and he has the same problem and also using Windows 10. We have both tried new batteries and reformatting the sd card. When I put the default / usb off / custom switch to default I am managing to record wav file so am assuming the device is working?
Have just tried to do the same and the audiomoth is not recognised by the computer - tried 3 different cables and no result - any ideas welcomed.
Further to the above
"Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed."
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 was not migrated due to partial or ambiguous match.
Last Device Instance Id: USB\VID_1F75&PID_0621\1
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Location Path:
Migration Rank: 0xF000FFFFFFFFF112
Present: false
Status: 0xC0000719
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 was configured.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Driver Date: 06/21/2006
Driver Version: 10.0.17134.1
Driver Provider: Microsoft
Driver Section: BADDEVICE.Dev.NT
Driver Rank: 0xFF0000
Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
Device Updated: false
Parent Device: USB\VID_8087&PID_0024\5&38ca7a24&0&1
Device USB\VID_0000&PID_0002\6&38a36d0c&0&5 had a problem starting.
Driver Name: usb.inf
Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
Service:
Lower Filters:
Upper Filters:
Problem: 0x2B
Problem Status: 0x0
I am having the same issue with the device "USB Device not recognized" The last USB device you connected malfunctioned and Windows does not recognize it"
Its not a cable issue as I use the same cable to transfer data to my phone.
Pablo
Doh! I had actually tried 4 different cables, one of which I usually use to upload to my phone.
Just tried another cable and it works fine! Rechecked the one I usually connect to my phone and it looks like it is faulty because it will charge but not access, non of the others connect to the phone other than provide power.
Many thanks Andy!
Hi John,
Do you have another USB cable to try? Some USB cables don't have data lines and are only used for charging. Let me know how you get on.
Andy