Hi OAD team. Having trialled two of your devices last year I now have 30 more to deploy from the recent GroupGet. I am configuring the devices using the configuration app. The original devices I had from last year configure absolutely fine. I remove them from my machine, switch them from USB/Off to Custom, and after the sleep period they begin recording correctly. However, with the new devices, when I switch them to custom, they flash green for a period, then the lights go out for a time, then they start flashing green and red together. I have now done this with five of the new devices with the same result in each case.
Any idea what the problem is - I'm hoping to take them to the field tomorrow.
Many thanks,
Jez
Hi Andy, thanks for your reply.
Yes, I am using the old version of the app. Trying to download the new one now but it gets to around 25 MB downloaded and then says Network Error. It's late now so I'll try and get on a better connection in the morning to download and install. Hopefully that will sort things. Thanks for spotting this.
Jez