Group Purchase 2nd round - Timescales

Hi All, Holly from Arribada here. For freight forward orders (orders under 20), your orders were shipped last Monday and so I expect them to be with you very shortly if not so already. Thanks so much for your patience

Hi, I was just wondering if there is any update on when we might recieve the units? Thanks, Tim

Hello, sorry for the delay. Unfortunately the deadline for the 2nd group purchase has now passed which is why you cannot place an order. We should be launching a third Group Gets in the coming months, so do keep an eye on this page for that! The Group buys bring together the community to bulk order together, bringing the per unit cost down for all involved so it's a great initiative to be part of. Best, Rachael

Hi Rachael, the buy button is currently disabled in Group Gets. Could you advice alternative means to order Audio moth and the price of the latest version? Thank you in advance.

Morning Nicolas. I've been informed this morning from Group Gets that they are not yet on their way, but they will be on Monday and they have upgraded your delivery to DHL International Express, which should still get them to you in time. I will ask GG to send you the tracking number. Best, Rachael

Thank you Rachael for your fast answer. We have ca a 2-weeks time window. So if the audiomoths are already on their way; this is great.

Hi Nicolas, Yours should already be on their way straight from Group Gets. I will check in with that team and update you shortly. What are your field dates? Best, Rachael (Arribada Initiative)

Dear Audiomoth team, I wanted to know when our 40 units for Canada could be sent over to make them field ready on time for deployment in the coming weeks. Many thanks for all your hard work. Nicolas

No worries! They should be with you by the 5th. We'll keep in touch and expedite your order

hi, thanks for the super swift reply!. we leave on march 17th, but need a little checking and labelling time beforehand, as you can imagine. This is the order for 153 units for UEA, Norwich, UK. if it is within the next 10 days or so that is fine.

Hi there, have you placed your order from the UK or EU? If so the audiomoths should arrive in London today and we will freight forward next week. If you have ordered from elsewhere they should have been shipped direct to you from GroupGets. What date do you leave?

Hi is there any further update on the progress of the audiomoth orders? i understand that the large order has caused the timeline to slip a little, but i am getting a little concerned about the timing now- as we wanted to deploy our devices in early March.... if there is anything that we can do to speed the process please let me know.

Hi Rachel,

Thanks for the update.

Tim

Hi again Martin and Tim, I have just seen the following update on the GroupGets page - 'Quick update everyone. The boards are scheduled to ship to us from Circuit Hub on Feb 12. We will promptly ship out once we have them. The lead-time slipped due to the large amount of orders. Thanks for being patient!'.

For those with small orders, your order will come to us at Arribada first and we will ship out from here. This greatly reduces the import taxes to you but will mean a small wait.

By taking part in this group purchase you have hugely reduced the cost per device for everyone involved. Thanks so much for your patience.

Thanks Martin. With an order of this size, I would expect that the freight forward option will have been used. Therefore we are waiting to receive the Audiomoths here and we distribute from here which minimises the cost to you (because of import tax etc). GroupGets are based in the states so I will hope to get back to you later today, if not tomorrow on dates that we expect to receive these. Thanks again for your patience, more news asap. Best, Rachael

Hi Rachael, I ordered just 2 units plus 1 32 Gbyte memory card and 1 usb connector cable. Cheers Martin

Hi Martin, Sorry for the frustration. I'm waiting to hear back from GroupGets to give me visibility of the data from your purchase and will get back to you as soon as I know more. How many units did you order? Thanks for your patience. Best, Rachael

Hi Rachael, no idea which option !!!!!!! I don't remember there being a choise, the delivery charge was $11.00 if that helps !!!!!!

Yours frustrated

Martin

Hi Martin, I'm replying on behalf of the Arribada Initiative. Your delivery date will depend on which option you selected at check out. Did you select direct ship or freight forward? We will get an update from GroupGets today and contact everyone with an update asap. Thanks, Rachael

Thank you Andy

Martin