Hi, I 've just bought 2 audiomoths. I try to start with them. As I connect them to my computer and try to download config. the device is not seen by the Audiomoth config App. How can I start? What can I do to make the app reconize the device? I have no message from the computer as well (no "device not reconized" or "something plugged"... nothing... just greyed).
I use a computer with Windows 10. My audiomoth is a 1.2.0. The App is the last one... I ve already spent too much hour to try to make it work and I'm very desappointed.. (desperated). Can you have an advice for me please?
Hi Myrtille, Connection problems like this are typically due to the USB cable being a charging cable and not an actual USB cable with data connections. Try another cable if possible - ideally one that you know definitely allows data transfer. Alex