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No Micromoth found...

in Device Support

Hi all,

Configuration App does not recognise one of my micromoths ("No audiomoth found").

No light comes on when I switch to CUSTOM. Any ideas on how to reset or recover this device?

Thanks in advance and all the best,

Jorge

3 comments

3 Comments

Alex Rogers

Feb 09, 2022

Hi Jorge, If you switch to DEFAULT does the uMoth make a recording? Has this device worked in the past? Try following the instructions under 'Show Manual Switch Instructions' in the Flash App to manually power up the uMoth with a paperclip connecting the 'PROG' pins together so that it immediately starts in flash mode. Alex

Jorge Gonzalez-Esteban

Feb 10, 2022

Replying to

Hi Alex. Thank you for your reply.

I have five micromoths. Four have worked without any problems. This one never worked. With the default switch it doesn't record and the paperclip doesn't get results either.

Alex Rogers

Feb 10, 2022

Replying to

@Jorge Gonzalez-Esteban Keep trying a few more times with the paperclip as that will nearly always recover it. Make sure that no batteries are fitted, hold the paperclip in place, and then plug in the USB cable. It's important that it powers up with the paperclip in place. You can try this on any of the working ones to practise the sequence. If this doesn't get it back to allow you to refresh it, contact GroupGets who will be able to send you a replacement.