To test this feature, visit your live site.

The clock on the connected AudioMoth seems to be running slow. This may be a hardware problem.

in Device Support

Hi there-

I am using a Hydromoth with the most recent firmware flashed (1.10.1) on it.

This error message comes up when I attempt to configure it:

Any advice?

9 comments

9 Comments

Kyle Taylor

Jun 24

Same here. However, it does not appear to actually be significantly off time. I will let it run for 24h and see what, if any, deviation there is.

========

AudioMoth

========

AudioMoth 1.2.0, brand new, never deployed

Firmware 1.10.1

=======

Edition Windows 11 Home

Version 23H2

Installed on ‎2022-‎09-‎24

OS build 22631.3737

Experience Windows Feature Experience Pack 1000.22700.1009.0

Alex Rogers

Jun 24

Replying to

Does it happen everytime you configure, or 1 out of n times? If the latter, what is n?

Kyle Taylor

Jun 25

Replying to

I can't get it to do it again. If it does appear again I will try to determine if any specific conditions triggered it. There is no deviation of the clock after 24 hours so I am not concerned :)

Alex Rogers

Jun 25

Replying to

Great. We've identified a mechanism for the message to incorrectly appear due to a clash between the time update request and the configuration packet being sent. I think this is probably what caused it in this instance so we'll release an update to the Config App next week to fix that.

Alex Rogers

Jun 21

Does it appear when you configure or just pop-up sometime later? We never actually seen one run slow so I suspect the detection algorithm is too sensitive.

Alex Rogers

Jun 20

Hi,

What operating system are you using? Does it appear every time?

Check the time shown on the Config App, which is the device time, over an hour or so and check if the clock really is running slow.

Alex

tadboorman

Jun 21

Replying to

I'm using Sonoma 14.4.1. It has appeared several times now, I can test further.

If the clock is running slow, is there anything I can do?