Hi, I bought an AudioMoth and case from Groupgets last autumn so it's had very little use. However, the latch has split. Is this a known issue? and is there a way to get a replacement latch, thanks
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Hello, I have a simialr issue. For some reason the latch does not have a grip anymore when I want to close the case. The two small black points which hold the metall ring of the latch always jump out. There seems to be parts of the holding meachanism broken. Is there a replacement available?
Yep, this is the updated version. An early batch of the prior version cracked on the other side sometimes due to brittleness. Where are you based? If in the US, GroupGets will be able to supply free replacements easily. Otherwise email andy@openacousticdevices.info.
Thanks Alex, here's a pic of the latch from behind
Graeme
Can you send a picture of inside of the clasp so we can see which version it is. GroupGets will be able to provide replacement clasps.