Hi, ES recipient. Began to set the clock on the device a week before as directed and when I intitially turned it on the light it kept flashing both red and green at the same time. I tried to set the clock with the app chime anyways and nothing happened.
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I followed instructions to set the time. With batteries in, switch on "Custom", both Red and Green lights are blinking in Sync. The instructions say the Green light should be flashing and the Red should be steady. So, what's up with that?